Privacy Policy
PRIVACY POLICY FOR BECAN LLC
Effective Date: August 28, 2026
BECAN LLC ("Company," "we," "us," or "our") operates the website https://joinbecan.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect information about visitors to our Website. Please read this policy carefully. By accessing or using our Website, you agree to the terms of this Privacy Policy.
IMPORTANT NOTICE ABOUT OUR SERVICES
The information and guidance provided through this Website are NOT emergency support, NOT healthcare services, and NOT medical diagnosis or treatment. BECAN LLC is not a healthcare provider. If you are experiencing a medical emergency, please call 911 immediately. Our services are limited to organizational guidance and personal wellness support information for older adults and their families. Nothing on this Website should be construed as medical advice or a substitute for professional medical care, legal advice, or emergency services.
1. INFORMATION WE COLLECT
We collect information in the following ways:
1.1 Contact Form Information
When you use the contact form on our Website, we collect the following information that you voluntarily provide:
- Your name
- Your email address
- Your message or inquiry
Submission of the contact form is entirely voluntary. You are not required to provide this information to access informational content on our Website.
1.2 Server Logs and Technical Information
When you visit our Website, our servers automatically record certain information about your visit:
- Your Internet Protocol (IP) address
- Your browser type and version
- Your operating system
- The pages you visit on our Website
- The date and time of your visit
- The duration of your visit
- Referring website URLs
- The links you click on our Website
This information is collected through standard web server logging and is used for Website maintenance, security, and performance analysis.
1.3 Cookies and localStorage
We use two limited types of data storage on your device:
Language Preference Cookie: We store your language selection (English or Spanish) using a cookie. This allows us to display the Website in your preferred language during future visits.
Cookie Consent Choice: We store your response to our cookie consent banner using a cookie. This records whether you have accepted or declined our use of cookies and localStorage.
These are the only items stored on your device. We do NOT use advertising trackers, analytics cookies, retargeting pixels, or any third-party tracking technologies. You can delete these cookies at any time through your browser settings, and you may visit our Website with cookies disabled, though you may need to reset your language preference with each visit.
2. HOW WE USE INFORMATION
We use the information we collect for the following purposes:
2.1 Contact Form Information
Information you submit through the contact form is used to:
- Respond to your inquiry or request
- Provide organizational guidance and wellness support information
- Improve our Website content and services based on common questions
- Address technical issues or concerns you raise
2.2 Server Logs and Technical Information
Server logs are used to:
- Maintain and troubleshoot our Website
- Monitor Website performance and uptime
- Detect and prevent unauthorized access or security threats
- Comply with legal obligations
2.3 Cookies and localStorage
Your language preference is used to customize your experience. Your cookie consent choice is retained to respect your preferences.
We do NOT use your information for marketing, advertising, profiling, or selling to third parties.
3. LEGAL BASES FOR PROCESSING (GDPR ARTICLE 6)
For visitors and data subjects in the European Union, United Kingdom, and other jurisdictions requiring legal basis under the General Data Protection Regulation (GDPR), we process information based on the following lawful bases:
3.1 Contract
Processing contact form information is necessary to respond to your inquiry and provide the services you have requested (GDPR Article 6(1)(b)).
3.2 Legitimate Interests
We process server logs and technical information based on our legitimate interest in maintaining Website security, performance, and functionality (GDPR Article 6(1)(f)).
3.3 Consent
We process cookies and localStorage based on your explicit consent provided through our cookie consent banner (GDPR Article 6(1)(a)).
3.4 Legal Obligation
We process information when required by law to comply with legal obligations (GDPR Article 6(1)(c)).
4. COOKIES AND LOCALSTORAGE POLICY
4.1 Types of Cookies We Use
Our Website uses only essential cookies:
- Session cookies to maintain your language preference throughout your visit
- Persistent cookies to remember your language preference and cookie consent choice across future visits
4.2 Third-Party Cookies
We do NOT use cookies from third-party analytics providers, advertising networks, or social media platforms.
4.3 Managing Your Cookie Preferences
You can control cookies through your browser settings:
- Most browsers allow you to refuse cookies or alert you when cookies are being sent
- You can delete cookies that have already been set
- Disabling cookies may affect your experience on our Website
Our cookie consent banner appears on first visit and allows you to accept or decline cookies. You may change your preference at any time through your browser settings or by contacting us.
4.4 localStorage
We use localStorage only to store your language preference, allowing our Website to display in your chosen language across sessions. No other information is stored in localStorage.
5. THIRD-PARTY SERVICES
5.1 Email Delivery
Contact form messages are sent to our internal email system. We operate our own mail server for email delivery and do NOT use third-party email service providers.
5.2 No Analytics Services
We do NOT use Google Analytics, Mixpanel, Hotjar, or any other third-party analytics platform.
5.3 No Advertising Networks
We do NOT partner with Facebook, Google Ads, or any other advertising or retargeting networks.
5.4 No External Integrations
We do NOT integrate with social media platforms, payment processors, or other third-party services. Our Website contains informational content only and does not process payments or create user accounts.
6. DATA RETENTION
6.1 Contact Form Messages
Messages submitted through our contact form are retained for up to 24 months from the date of submission. After 24 months, contact messages are permanently deleted from our systems.
6.2 Server Logs
Server logs are retained for up to 90 days for security and maintenance purposes, after which they are automatically deleted.
6.3 Cookies and localStorage
Language preference and cookie consent cookies remain on your device until you delete them through your browser settings. These cookies have no expiration date but expire automatically if you clear your browser cache.
6.4 Deletion Requests
You may request deletion of your contact information at any time by emailing info@joinbecan.com. We will delete your information within 30 days of your request, except where retention is required by law.
7. INTERNATIONAL DATA TRANSFERS
7.1 GDPR Data Transfers
BECAN LLC is organized in the United States. If you are located in the European Union, United Kingdom, or another jurisdiction with data protection laws requiring adequacy determinations, your information may be transferred to the United States.
We implement appropriate safeguards for international data transfers, including:
- Standard Contractual Clauses as approved by the European Commission
- Your explicit consent to transfer and processing
- Limiting transfers to what is necessary to provide services
7.2 Adequacy of Safeguards
The United States is not considered to have an "adequate" level of data protection equivalent to EU standards. By using this Website, you consent to the transfer of your information to the United States and to the processing of your information under United States law and this Privacy Policy.
7.3 Your Rights Regarding Transfers
EU and UK data subjects may object to transfers at any time by contacting us at info@joinbecan.com.
8. YOUR PRIVACY RIGHTS
8.1 Rights Under the General Data Protection Regulation (GDPR)
If you are located in the European Union or United Kingdom, you have the following rights regarding your personal data:
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You have the right to request that we correct inaccurate or incomplete information.
Erasure: You have the right to request deletion of your personal data under certain circumstances (the "right to be forgotten").
Restriction: You have the right to request that we restrict processing of your personal data.
Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another service provider.
Objection: You have the right to object to processing of your personal data on grounds relating to your particular situation.
Withdrawal of Consent: If we rely on your consent to process information, you have the right to withdraw that consent at any time.
To exercise any GDPR right, contact us at info@joinbecan.com with your request.
8.2 California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
If you are a California resident, you have the following rights:
Right to Know: You have the right to request what personal information we collect, the categories of sources, and the business purposes for collection.
Right to Delete: You have the right to request deletion of personal information we have collected from you, except where certain exceptions apply.
Right to Correct: You have the right to request correction of inaccurate personal information.
Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information. We do NOT sell or share your personal information with third parties for commercial purposes.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA or CPRA rights.
Authorized Agent: You may designate an authorized agent to make requests on your behalf.
To exercise any California privacy right, contact us at info@joinbecan.com or mail your request to the address listed below.
8.3 Virginia Consumer Data Protection Act (VCDPA)
If you are a Virginia resident, you have the following rights:
Right to Access: You may request access to personal data we maintain about you.
Right to Correct: You may request correction of inaccurate personal data.
Right to Delete: You may request deletion of personal data we maintain, subject to certain exceptions.
Right to Opt-Out: You have the right to opt-out of processing of your personal data for targeted advertising, sale of personal data, or profiling.
Right to Non-Discrimination: We will not discriminate against you for exercising your VCDPA rights.
To exercise Virginia privacy rights, contact us at info@joinbecan.com.
8.4 Colorado Privacy Act (CPA)
If you are a Colorado resident, you have the following rights:
Right to Access: You may request what personal data we collect and how we use it.
Right to Delete: You may request deletion of personal data, with limited exceptions.
Right to Correct: You may request that we correct inaccurate personal data.
Right to Opt-Out: You have the right to opt-out of targeted advertising, sale of personal data, and profiling.
Right to Non-Discrimination: We will not discriminate against you for exercising your CPA rights.
To exercise Colorado privacy rights, contact us at info@joinbecan.com.
8.5 Connecticut Data Privacy Act (CTDPA)
If you are a Connecticut resident, you have the following rights:
Right to Access: You may request access to your personal data.
Right to Correct: You may request correction of inaccurate personal data.
Right to Delete: You may request deletion of personal data, subject to exceptions.
Right to Opt-Out: You have the right to opt-out of targeted advertising, sale of personal data, and profiling.
Right to Non-Discrimination: We will not discriminate against you for exercising your CTDPA rights.
To exercise Connecticut privacy rights, contact us at info@joinbecan.com.
8.6 Utah Consumer Privacy Act (UCPA)
If you are a Utah resident, you have the following rights:
Right to Access: You may request what personal data we collect about you.
Right to Delete: You may request deletion of your personal data.
Right to Correct: You may request correction of inaccurate personal data.
Right to Opt-Out: You have the right to opt-out of targeted advertising and sale of personal data.
Right to Non-Discrimination: We will not discriminate against you for exercising your UCPA rights.
To exercise Utah privacy rights, contact us at info@joinbecan.com.
8.7 General Process for Rights Requests
To exercise any privacy right:
1. Submit your request in writing to info@joinbecan.com
2. Include your name, email address, and specific request
3. Provide sufficient information for us to verify your identity
4. Specify which right you are exercising
We will respond to your request within the timeframe required by applicable law, typically within 45 days. If we require additional information to verify your identity, we will contact you.
8.8 Appeal Rights
If we deny your request, you may appeal that denial. Submit your appeal to info@joinbecan.com within 45 days of our denial. We will review and respond to your appeal.
9. CHILDREN'S PRIVACY
9.1 No Directed Services
This Website is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have collected personal information from a child under 16, we will delete that information promptly.
9.2 Parental Involvement
If you are a parent or guardian and believe we have collected information from your child under 16, please contact us immediately at info@joinbecan.com so we can delete that information.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this Website and update the "Effective Date" at the top of this policy.
If we make material changes to how we use your information, we will notify you by email (if we have your email address) or by posting a prominent notice on our Website prior to the change taking effect.
Your continued use of the Website following the posting of changes constitutes your acceptance of the revised Privacy Policy.
11. CONTACT US
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to contact us regarding your information, please reach out:
Email: info@joinbecan.com
Mailing Address:
BECAN LLC
United States
Response Timeline: We aim to respond to all inquiries within 10 business days.
Privacy Inquiries: For privacy-related questions or to exercise your rights under GDPR, CCPA, CPRA, VCDPA, CPA, CTDPA, UCPA, or other applicable laws, use the contact information above.
12. GOVERNING LAW
This Privacy Policy is governed by and construed in accordance with the laws of the United States, specifically the state in which BECAN LLC is organized, without regard to its conflict of law principles. Any legal action or proceeding related to this policy shall be subject to the exclusive jurisdiction of the courts located in that state.
END OF PRIVACY POLICY